Business Etiquette Across CulturesDos Donts and Ta
Business Etiquette Across Cultures: Dos, Don'ts, and Taboos in China vs the West
I. Introduction
Understanding cultural differences is crucial for effective communication and successful business relationships across borders. The divide between East and West has led to distinct norms of behavior, making it essential to be aware of these differences when conducting international business.
II. Communication Styles
A. Directness vs Indirectness
Direct communication is a hallmark of Western cultures, where straightforward expression is valued as a sign of honesty and efficiency. In contrast, Chinese culture places greater emphasis on indirectness as a means to avoid conflict or maintain harmony.
B. Verbal vs Nonverbal Cues
In Western cultures, verbal cues such as words are often prioritized over nonverbal signals like body language or facial expressions. However, in China, nonverbal communication plays an equally important role in conveying meaning and establishing rapport.
III. Greetings and Introductions
A. Formality vs Informality
Western cultures tend towards informality during greetings and introductions with colleagues they have worked with before or those who share similar social circles within their organization.
B. Bowing or Shaking Hands?
In China, bowing is considered more polite than shaking hands when greeting someone older or higher-ranking due to its historical significance tied to respect for elders.
IV. Business Meetings & Negotiations
A.
Table Manners Matter: A Comparison Between East And West (1)
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